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Project Management Happy Hour

PM Happy Hour is the place for frank and honest discussion about real world issues in project management. We do it in a way that’s not too dry, though it may get a bit salty from time to time.

Each episode, your hosts Kim Essendrup and Kate Anderson we will cover a problem faced in project management today, and share practical advice, real-life examples and the occasional project horror story.

Not only that, but every podcast is also an online class! Our host is a PMI Registered Education Provider, who has structured each podcast as an easy-to-listen-to lesson. To get credit, go to our web site at PMHappyHour.com, purchase your class, take the test (based on the content from our podcast) and you get your PDU certificate instantly!

Apr 6, 2021

If you are a PM working in or with a large enterprise, you may have heard of ITSM, or the ITIL framework. And you may well have been asked to create additional deliverables and go through some processes to support ITSM. But what is it? How does it work? Why is it good for organizations? And as a PM, what do I typically...