Apr 6, 2021
If you are a PM working in or with a large enterprise, you may have heard of ITSM, or the ITIL framework. And you may well have been asked to create additional deliverables and go through some processes to support ITSM. But what is it? How does it work? Why is it good for organizations? And as a PM, what do I typically...
Mar 9, 2021
If your project customers are external to your organization, you have a lot more to worry about than the success of your project. You also have the carry the weight of building and maintaining a relationship with your organization's customer. And if you do it wrong... you are toast!
In this episode, Kim shares some...
Jan 12, 2021
As PM’s we are often privy to confidential information. How do you manage that info, even when you know it will impact your friends and colleagues?
This week Kate and Kim share some of their experience managing confidential information - how to do it, and how to react when you or someone else inadvertently lets the...