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Project Management Happy Hour

PM Happy Hour is the place for frank and honest discussion about real world issues in project management. We do it in a way that’s not too dry, though it may get a bit salty from time to time.

Each episode, your hosts Kim Essendrup and Kate Anderson we will cover a problem faced in project management today, and share practical advice, real-life examples and the occasional project horror story.

Not only that, but every podcast is also an online class! Our host is a PMI Registered Education Provider, who has structured each podcast as an easy-to-listen-to lesson. To get credit, go to our web site at, purchase your class, take the test (based on the content from our podcast) and you get your PDU certificate instantly!

Feb 13, 2018

In today’s short-format “Appetiser” episode, we have a tasty little nugget to share about building trust. Trust is essential for building effective working relationships with your team, sponsors and stakeholders. But how do you do it? In today’s show, we talk about a couple specific techniques you can use to build - or repair- trust.


TIMESTAMPS (A new feature, highlighting timestamps of key topics):

1:23 Why does building trust matter?

1:50 Why build trust with you team?

2:22 What is the value of building trust with sponsors and stakeholders?

3:00 What happens if you don't have trust

3:25 How are Trust and Predictability linked?

4:00 Trust is like a brick building

4:45 Baby steps, predictability, and the Palace of Trust

6:22 Commitment and consistency in establishing trust

7:23 What if trust is already broken?

8:08 One brick at a time!



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We love to hear about your tough PM issues, so please hit us up at and we’ll see if we can help you. If we use your question, we’ll send you a PM Happy Hour coaster you can enjoy at your next happy hour.