Feb 13, 2018
In today’s short-format “Appetiser” episode, we have a tasty little nugget to share about building trust. Trust is essential for building effective working relationships with your team, sponsors and stakeholders. But how do you do it? In today’s show, we talk about a couple specific techniques you can use to build - or repair- trust.
TIMESTAMPS (A new feature, highlighting timestamps of key topics):
1:23 Why does building trust matter?
1:50 Why build trust with you team?
2:22 What is the value of building trust with sponsors and stakeholders?
3:00 What happens if you don't have trust
3:25 How are Trust and Predictability linked?
4:00 Trust is like a brick building
4:45 Baby steps, predictability, and the Palace of Trust
6:22 Commitment and consistency in establishing trust
7:23 What if trust is already broken?
8:08 One brick at a time!
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